Terms of Use
Effective Date: [10/01/25]
Welcome to OurGig.com, LLC (OurGig). By accessing or using our website, services, or content, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, you must not use our services.
1. Acceptance of Terms
Your access to and use of the website and its services are subject to these Terms of Use and all applicable laws and regulations. OurGig reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for changes.
2. Prohibited Activities
When using OurGig services, you agree not to engage in any of the following activities:
– Cyberthreats and Hacking: Engaging in activities that compromise the security of our website, servers, or networks, including unauthorized access, phishing, or cyberattacks.
– Tampering with Software or Servers: Modifying, misusing, or inhibiting the proper functionality of software, servers, or network systems, including actions that restrict administrator access or affect other users’ ability to use our services.
– Violating Copyright or Intellectual Property Rights: Uploading, sharing, or distributing any content that infringes on copyrights, trademarks, or any other proprietary rights of others.
– Harassment or Harmful Behavior: Threatening, harassing, or bullying others, including publishing or sharing revenge porn, doxing, or other forms of personal harassment.
– Unlawful Content or Activity: Promoting or participating in illegal activities or publishing content that violates any applicable law or regulation.
– Misinformation or Deception: Posting or sharing false, misleading, or deceptive information, including fraudulent activity.
3. Intellectual Property
All content on OurGig, including but not limited to text, graphics, logos, videos, and other materials, is the property of OurGig or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or modify any of our content without prior written consent.
4. Termination of Use
We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, if you violate these Terms of Use or engage in prohibited activities.
5. Limitation of Liability
OurGig is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the website, services, or content, including loss of data or unauthorized access.
6. User-Generated Content
If you upload or share any content through OurGig’s platform, you represent and warrant that:
– You own the rights to the content or have obtained the necessary permissions.
– The content does not violate the rights of any third party.
– The content complies with these Terms of Use.
By submitting content, you grant OurGig a non-exclusive, royalty-free, worldwide license to use, display, distribute, and modify the content as necessary to provide services.
7. Privacy
OurGig respects your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
8. Third-Party Links
OurGig may contain links to third-party websites or services. We do not endorse or assume responsibility for the content or practices of these third parties. Accessing third-party content is at your own risk.
9. Governing Law
These Terms of Use are governed by the laws of the United States. Any legal disputes arising under or related to these terms shall be resolved in the appropriate federal or state courts located in the United States.
10. Contact Information
For questions or concerns regarding these Terms of Use, please contact us at: brandup@ourgig.com
Billing
Payments
Our payment policy has been carefully crafted to promote clarity, straightforwardness, and a seamless experience for everyone. It defines the terms and conditions tied to payments for our services, ensuring mutual understanding between our company and our esteemed clients. By following these guidelines, we aim to uphold fairness and efficiency in all our business dealings.
Hosting fees for websites must be paid in full by the specified due date. Payments submitted more than 7 days after this date may incur an 11% late fee. This helps us keep services running efficiently and provide outstanding support to clients. If you plan to discontinue hosting services, kindly provide notification at least one business day before your upcoming billing date.
For marketing campaigns, payment must be completed in full before the start of any work. Once the project has started, all payments and deposits are non-refundable. This policy covers the time, energy, and resources committed to your project once work is underway.
All creative projects with total costs over $200 require a minimum upfront deposit of 50% before any work begins. As with marketing campaigns, payments and deposits for creative projects are also non-refundable once the project starts. This ensures that the effort and resources dedicated to your project are accounted for.
Thank you for following our payment policy. We value our partnership with you and are dedicated to delivering outstanding service. These terms are designed to ensure a smooth, professional process for everyone.
Cancellations
Website Hosting and Monthly Services Cancellation Policy
We understand that circumstances can change, and we strive to make our cancellation process clear and straightforward. If you need to cancel your website hosting or monthly marketing services, the following policy applies:
1. Cancellation Request Deadline: To cancel your services, you must submit your request no later than three (3) business days before your next billing date.
2. Submission Methods: Cancellation requests can be made via email, fax, or postal service. Please include your full name, account details, and the exact date you wish for your services to end.
3. Termination Date: Your services will terminate on the date you specify in your request, provided it adheres to the required 3-business-day notice period before your next billing cycle begins.
We recommend retaining a copy of your cancellation request for your records. If you have any questions or need assistance with the process, please feel free to contact our support team.