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When will my domain start working? What is Propagation? Article rated 5.0/5.0
If you have a new domain registered elsewhere you will need to set the name servers to point to OURGIG. You will get this information emailed to you with your account set up info. Name server chan...
What are my name servers? Article rated 3.1/5.0
Not sure what the names servers are for your website's domain name? Please read your welcome email. If you have lost your welcome email, you may request it again via phone, or email to support@ourg...
How to get your site into search engines Article not rated yet
So you have your website up and ready, but you don't have any traffic yet. For most sites, search engines are the primary source of traffic, so it's important to let the search engines know that your ...
Should I keep a local copy of my website in case of trouble? Article rated 3.6/5.0
Absolutely! It is very easy to spend all night working hard on upgrading your site only to hit the wrong key or have someone else overwrite your changes. Better safe than sorry. Our backups are for...
How do I backup & restore a MySQL database using phpMyAdmin? Article rated 5.0/5.0
How to back up a mySQL database using phpMyAdmin: You can backup your database using the PHPMyAdmin feature in your control panel. In PHPMyAdmin, select the database you want to backup and select &...
Creating secure passwords Article rated 5.0/5.0
While we take security very seriously and do everything in our power to prevent unauthorized access to our customer's accounts. Preventing intrusion is an ongoing battle and it never hurts to further ...
Why do I get a red (x) where my images are supposed to be? Article not rated yet
Either the image was not uploaded and therefore does not exist on the server or your path to the image is incorrect. You may have put it in a different folder or named it using a capital but created a...