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What control panel is currently available? Article rated 3.6/5.0
Plesk & Ensim are currently available with all shared and dedicated hosting plans.
What sotware versions does OURGIG offer? Article rated 3.3/5.0
- Linux x86 CentOS 5.x (a free version of RedHat) 32 bit Operating System - Dual Intel Xeon E5405 Harpertown 2.0 GHz Quad-Core (8 cores total) 64 bit processor - Apache 2.2.x , (includes mod_rewri...
How fast are your web servers? Article rated 5.0/5.0
We like speed as much as you and will not skimp on this. We run powerful systems with 2 GB+ of RAM. We run 64-bit CentOS Enterprise Linux specifically tailored and optimized for fast serving of your w...
How quickly are accounts set up? Article rated 5.0/5.0
Set ups normally range from 1-4 hours depending on volume. Once credit card info, name, etc are verified set ups complete shorly after.
Do you offer any kind of web stat programs? Article rated 5.0/5.0
We offer four different web stat progams. Analog, Awstats, Webalizer and now Urchin. Analog produces a simple summary of all the people who have visited your site. It is fast and provides great lightw...
How do I check to make sure my desired domain name is not taken? Article rated 5.0/5.0
Our domain name search can check for domain name availability across over many domain name extensions. It is obviously important that you not sign up for service under a domain name which is already i...
Do I get charged if I go over my disk space? Article rated 5.0/5.0
We have caps that do not allow you to go over your alloted space. You can upgrade disk space if you like at any time. 1000MBs of space is more than enough space for most websites.
I have a domain name already, how do I use it with you guys? Article rated 5.0/5.0
At your registrar you will have the ability to update the DNS or name servers. This you will direct you ourgig's servers and you will get the information when your account is created. You may also c...
Do you offer custom hosting solutions? Article rated 5.0/5.0
Yes, we are always willing to tailor a hosting package to suit your business or organisational needs. Contact esales@ourgig.net and explain your requirements so we may devise an internet solution for ...
How long does it take to setup my account? Article rated 5.0/5.0
All accounts are activated within 4-6 hours provided there are no problems billing or confirming your information. If you're transfering an existing domain name, while you will have access to your FTP...
I see you have non entertainment cleints, can you support other business? Article rated 5.0/5.0
Yes. We do provide services to other business and our solutions partner http://yoursafeweb.com can assist all your needs as well.
Can you move my website? Article rated 5.0/5.0
Yes. We do provide website moves from your existing hosting company to OURGIG. In some cases where data-bases or dynamic websites fees may be required. Please contact sales to get specifics on you...
I have a site hosted/designed elsewhere but poor support - can you move and maintain? Article rated 5.0/5.0
Yes. In most cases if all code and content are available we can migrate for you and maintain here. You will need to open an account and review your case with an account manager.
Can you install or configure 3rd party software? Article rated 5.0/5.0
Yes. Depending on what the client needs we can prepare a managed services request and almost any application can be handled. Some request might require a dedicated server if global configurations ar...