Knowledgebase
OurGig.com > OURGIG Support Desk > Knowledgebase
» Category: Email  (Go back)

» Articles in this category:

 
What are my mail servers? Article rated 5.0/5.0
This is stadard for each domain. incoming: mail.yourdomain.com outgoing: mail.yourdomain.com Your local ISP may have requirements that you send via the isp's servers.
My email is not working, how can I troubleshoot? Article rated 3.1/5.0
Email Troubleshooting - Make sure your user name and password is all lowercase. - Make sure you have created the email address in your control panel. - Change the user name to the full email ad...
Where do I go to check my emails using my browser? Article rated 3.7/5.0
For Ensim Accounts: http://yourdomain.com/webmail For Plesk Accounts: http://webmail.yourdomain.com
Why do e-mails with attachments not work? Article not rated yet
1. The server is designed to block attachment types which are seen as a danger if they are not zipped up. Some attachment types that are blocked are: .bat .src .exe. The reason for this is that yo...
Able to receive emails but not send? Article rated 5.0/5.0
If you can receive mail but aren't able to send this means one thing: Your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISPs are blocking o...
Are there any size limits to my mailbox? Article rated 5.0/5.0
None. You can have as large of a mailbox that will fit inside your account space.
How do I setup my POP3 email accounts in my Mail client (Outlook, Thunderbird, etc..)? Article rated 3.6/5.0
After you've created your POP3 account in Plesk (http://www.ourgig.com/support/knowledgebase.php?article=61), you can set up the account in your preferred Mail Client, or you can read your Mail using ...
How do I set up MACMAIL to download email from your servers. Article rated 3.7/5.0
Before You Start: Have your full email address and account password ready. To Use Apple Mail with Your Email 1. Launch Mail. 2. From the Mail menu, select Preferences. 3. Cli...
Setting up email accounts in PLESK Article rated 4.5/5.0
How do I create my POP3 email accounts? 1. Log in to your Plesk Control Panel using the details provided in the receipt sent to you via email. 2. Click on your domain name. 3. Click ...