OURGIG insures that all personal information being voluntarily
submitted to us in the processing of your order (to be used for
record and billing purposes, etc.), inclusive, but not limited
to, credit card and other personal information, will be kept
strictly confidential and used "solely" by OURGIG.com, its
authorized representatives, and employees; for the strict
purpose for which it was intended, and for the benefit of the
subscriber. We agree not to share, rent, sell, or release this
information to any individual, entity, or third party, for any
reason, without the specific written consent of the subscriber;
with exception as required by Law, Regulation, or Governmental
Payments are due monthly monthly from the date you sign up and
will process within 7 business days of that date. We require an
authorization form with clients signature be maintained for bank
verification. If funds will not be available or CC info has
changed OurGig must be informed prior to bill date. Sites will
be deactivated after 30 days of lateness, a $20 re-activation
fee will apply. Insufficient Funds invalid or declined credit
cards with result in a $5.00 fee. OurGig.com does not accept
mail in payments.
All design projects require a non refundable 50% deposit, this
figure is derived either from en estimate or design package. All
graphics and design are subject to customer approval, re-work
additional requests and upgrades are all subject to additional
hourly charges. Deposits are non re-fundable once services have
begun. All discount packages require that you host your website
with OurGig.com for a minimum term of 6 months from completion
Payments are due monthly on your designated bill date and will
process within 7 business days of that date. Your credit card on
file will be billed on or after those dates. If funds will not
be available or CC info has changed OurGig must be informed
prior to bill date. Any payments that are 15 days late will
incur an 6% late fee every 30 days until payment is received.
All monthly service accounts are required for minimum a four month
term to offset costs. All discount packages require
that you host your website with OurGig.com
Any agreed upon financing plans must be kept in good standing,
late payments may result in suspension of all services provided.
Spam/Commercial Advertising/Mass Mailing
OURGIG EXPLICITLY FORBIDS ANY AND ALL TYPES OF MASS MAILING
(SPAMMING) ON OUR SERVERS AND NETWORK. You must not use the
OURGIG network, OURGIG equipment, OURGIG servers, or any OURGIG
email address in connection with the transmission of spam,
flames, mail bombs, or substantially similar, unsolicited email
messages. Your domain may not be referenced as originator,
intermediary, or reply-to address in any of the above. This
prohibition extends to the sending of unsolicited mass mailings
from another service that in any way implicates the use of the
OURGIG network, OURGIG servers, OURGIG equipment or any
OURGIG.net email address. A message is considered unsolicited if
it is posted in violation of a newsgroup charter or if it is
sent to a recipient who has not requested or invited the
message. For purposes of this provision, merely making one's
email address accessible to the public will not constitute a
request or invitation to receive messages. If you are found to
have spammed, without warning, OURGIG reserves the right to
disable your domain. In addition, OURGIG may impose a $100
penalty for each spam policy violation. OURGIG solely reserves
the right to refuse or cancel service to known spammers. OURGIG
reserves the right to determine what violates this policy. As
such, any violation may result in cancellation of services
without refund. PLEASE REPORT ANY SPAM OR NETWORK ABUSE TO
Copyright and Content
The content, organization, graphics, design, compilation,
magnetic translation, digital conversion and other matters
related to the Site are protected under applicable copyrights,
trademarks and other proprietary (including but not limited to
intellectual property) rights.
All services may be used for lawful purposes only. Through
OURGIG's service, you may have access to chat areas, bulletin
boards, web pages, email, or other services that enable you to
send or post materials ("content") and make that content
available to others. You must not submit, publish, or display on
the network any defamatory, inaccurate, abusive, obscene,
infringing, or threatening content. In addition, you may not
submit, publish, or display any content that violates any US
Federal, State, or Local Law.
Below are some examples of non-acceptable
content or links:
- Adult Sites - Any erotic or pornographic material, links to
adult sites, or advertisements for adult sites.
- Pirated Software (Warez) - Any software that is copyrighted
and not freely available for distribution without cost: i.e.
Emulators, and MPEG Layer 3 files (MP3s).
- Copyright Violations - Violation of copyrights held by
individuals and corporations or other entities can result in
civil and criminal liability
for the infringer.
- Hacking/Phreaking/Phishing - Includes sites with material,
links, or resources for hacking, phreaking, phishing, viruses,
anarchy, or any
type of site that promotes or participates in willful harm to
internet sites or providers.
- IRC - OURGIG prohibits hosting IRC or IRC Bots of any kind
from its servers or network.
- Proxies - OURGIG prohibits proxy servers of any kind from its
servers or network.
- Port Scanning - OURGIG prohibits ports scanning of any kind
to be done from its servers or network.
As a courtesy, OURGIG.COM provides a backup service on shared
hosting accounts. You can request our administrators to run a
backup of your site or any files for a one-time charge. Although
OURGIG.COM tries to ensure these backups are complete and
accurate, we cannot guarantee data integrity. It is possible
that a site and/or file may not be able to be restored without
our knowledge. OURGIG.COM recommends that the customer
periodically and frequently backup their site to their local
computer. On most accounts there is a backup manager that can
assist you in this process. A backup may not be included with a
dedicated server type plan. We recommend that dedicated server
customers purchase a backup option to protect data.
Limitation of Liability.
(1) We and any Affiliated Party shall not be liable for any
loss, injury, claim, liability, or damage of any kind resulting
in any way from (a) any errors in or omissions from the Site or
any services or products obtainable therefrom, (b) the
unavailability or interruption of the Site or any features
thereof, (c) your use of the Site, (d) the content contained on
the Site, or (e) any delay or failure in performance beyond the
control of a Covered Party.
(2) THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES IN
CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE
AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES
PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $1 AND THAT AMOUNT
SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE
AGAINST US AND ANY AFFILIATED PARTY.
To cancel your account, please contact the Sales Department at
1-800-431-1258. Please have available your domain name and last
four digits of the credit card being billed. If calling is
inconvenient, please email firstname.lastname@example.org including the
information listed above. OURGIG does not monitor domain
registrations and will not be held responsible for any problems
that arise due to transferred or expired domain names. OURGIG
also does not monitor hosting accounts for usage and will not
automatically cancel an account for non-usage. Refunds will not
be issued for hosting fees charged after a domain has been
transferred off our network without proper cancellation or due