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WE GUARANTEE OUR SERVICES

OURGIG pledges that it will reliably maintain open connections from its servers to the world for 100% of the available time in each month. We will monitor our system's activity and interruptions 24 hours a day, 7 days a week and ensure a prompt response to any outages. So make OURGIG your choice and keep your valuable web presence running.

OURGIG will issue a credit for the corresponding monthly shared hosting fee to customers whose: 1) Hosting downtime exceeds 1.5 hours in any given month; 2) Hosting downtime is documented in writing by the customer; 3) Hosting downtime is verified by OURGIG. We can provide this unmatched guarantee as our networks and servers are the most reliable in the business.

OURGIG provides the solid infrastructure necessary to meet all your hosting needs. Our primary data center is located in Texas  the second in Connecticut. The OurGig.com network has been engineered to avoid any single point of failure. This is accomplished with redundant connectivity, power, and HVAC. We further utilize our bandwidth capacity and increase redundancy with a direct fiber connection between the Texas and Connecticut data centers.

OURGIG.com is a privately held company dedicated to helping artists, entertainers and businesses create a powerful online presence easily and at the lowest cost possible. Founded in 2000, OurGig has become the leader in entertainment focused web solutions. Our success depends on our client’s success. We’re committed to providing service that fulfill the needs of our clients and exceed their expectations.